{"id":58,"date":"2026-04-12T01:01:51","date_gmt":"2026-04-11T16:01:51","guid":{"rendered":"https:\/\/shimaken.com\/shiba\/58\/"},"modified":"2026-04-12T01:01:51","modified_gmt":"2026-04-11T16:01:51","slug":"kpi%e3%81%8c%e3%80%8c%e3%81%9f%e3%81%a0%e3%81%ae%e6%95%b0%e5%ad%97%e3%80%8d%e3%81%a7%e7%b5%82%e3%82%8f%e3%82%8b%e7%b5%84%e7%b9%94%e3%81%ae%e5%85%b1%e9%80%9a%e7%82%b9%ef%bd%9c%e6%88%90%e6%9e%9c","status":"publish","type":"post","link":"https:\/\/shimaken.com\/shiba\/58\/","title":{"rendered":"KPI\u304c\u300c\u305f\u3060\u306e\u6570\u5b57\u300d\u3067\u7d42\u308f\u308b\u7d44\u7e54\u306e\u5171\u901a\u70b9\uff5c\u6210\u679c\u306b\u3064\u306a\u304c\u308b\u76ee\u6a19\u8a2d\u8a08\u3068\u904b\u7528\u306e\u5168\u6280\u8853"},"content":{"rendered":"<p>\u300cKPI\u3092\u8a2d\u5b9a\u3057\u305f\u306e\u306b\u3001\u8ab0\u3082\u898b\u3066\u3044\u306a\u3044\u300d\u300c\u6570\u5b57\u306f\u8ffd\u3063\u3066\u3044\u308b\u306e\u306b\u3001\u6210\u679c\u306b\u7d50\u3073\u3064\u304b\u306a\u3044\u300d\u2014\u2014\u305d\u3093\u306a\u60a9\u307f\u3092\u62b1\u3048\u3066\u3044\u307e\u305b\u3093\u304b\uff1f<\/p>\n<p>KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u306f\u3001\u76ee\u6a19\u9054\u6210\u306e\u9032\u6357\u3092\u6e2c\u308b\u5f37\u529b\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u591a\u304f\u306e\u7d44\u7e54\u3067\u300c\u8a2d\u5b9a\u3057\u305f\u3060\u3051\u3067\u653e\u7f6e\u3055\u308c\u308b\u6570\u5b57\u300d\u306b\u306a\u3063\u3066\u3044\u308b\u306e\u304c\u73fe\u5b9f\u3067\u3059\u3002\u3042\u308b\u8abf\u67fb\u3067\u306f\u3001KPI\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u4f01\u696d\u306e\u7d0465%\u304c\u300cKPI\u304c\u5f62\u9ab8\u5316\u3057\u3066\u3044\u308b\u300d\u3068\u611f\u3058\u3066\u3044\u308b\u3068\u3044\u3046\u30c7\u30fc\u30bf\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u306a\u305c\u3001\u3053\u3046\u306a\u3063\u3066\u3057\u307e\u3046\u306e\u304b\u3002<\/p>\n<p>\u539f\u56e0\u306f\u300c\u8a2d\u5b9a\u306e\u4ed5\u65b9\u300d\u3068\u300c\u904b\u7528\u306e\u4ed5\u7d44\u307f\u300d\u306e\u4e21\u65b9\u306b\u3042\u308a\u307e\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u3001KPI\u304c\u6a5f\u80fd\u3057\u306a\u3044\u7d44\u7e54\u306e\u5171\u901a\u70b9\u3092\u660e\u3089\u304b\u306b\u3057\u305f\u4e0a\u3067\u3001\u6210\u679c\u306b\u3064\u306a\u304c\u308b\u76ee\u6a19\u8a2d\u8a08\u306e\u65b9\u6cd5\u3068\u3001\u30c1\u30fc\u30e0\u5168\u54e1\u304c\u4e3b\u4f53\u7684\u306b\u52d5\u304f\u904b\u7528\u8853\u3092\u4f53\u7cfb\u7684\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002\u8aad\u307f\u7d42\u308f\u308b\u9803\u306b\u306f\u3001\u660e\u65e5\u304b\u3089\u3059\u3050\u306b\u5b9f\u8df5\u3067\u304d\u308b\u5177\u4f53\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u898b\u3048\u3066\u3044\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n<h2>KPI\u304c\u300c\u305f\u3060\u306e\u6570\u5b57\u300d\u3067\u7d42\u308f\u308b\u7d44\u7e54\u306b\u5171\u901a\u3059\u308b5\u3064\u306e\u7279\u5fb4<\/h2>\n<p>\u307e\u305a\u3001KPI\u304c\u6a5f\u80fd\u3057\u306a\u3044\u7d44\u7e54\u306b\u306f\u660e\u78ba\u306a\u30d1\u30bf\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002\u81ea\u793e\u3084\u30c1\u30fc\u30e0\u306b\u5f53\u3066\u306f\u307e\u308b\u3082\u306e\u304c\u306a\u3044\u304b\u3001\u30c1\u30a7\u30c3\u30af\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<h3>1. KPI\u3068KGI\u306e\u95a2\u4fc2\u304c\u66d6\u6627<\/h3>\n<p>KGI\uff08\u6700\u7d42\u76ee\u6a19\uff09\u3068KPI\uff08\u4e2d\u9593\u6307\u6a19\uff09\u306e\u56e0\u679c\u95a2\u4fc2\u304c\u4e0d\u660e\u78ba\u306a\u30b1\u30fc\u30b9\u3067\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u300c\u58f2\u4e0a1\u5104\u5186\u300d\u3068\u3044\u3046KGI\u306b\u5bfe\u3057\u3066\u3001\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u300d\u3068\u3044\u3046KPI\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u5834\u5408\u3002\u4e00\u898b\u6b63\u3057\u305d\u3046\u306b\u898b\u3048\u307e\u3059\u304c\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u4e0a\u304c\u308c\u3070\u672c\u5f53\u306b\u58f2\u4e0a\u304c\u5897\u3048\u308b\u306e\u304b\u3001\u305d\u306e\u56e0\u679c\u95a2\u4fc2\u304c\u8a3c\u660e\u3055\u308c\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u591a\u3044\u306e\u3067\u3059\u3002\u7d50\u679c\u3001KPI\u3092\u9054\u6210\u3057\u3066\u3082KGI\u306b\u5c4a\u304b\u306a\u3044\u3001\u3068\u3044\u3046\u4e8b\u614b\u304c\u8d77\u3053\u308a\u307e\u3059\u3002<\/p>\n<h3>2. \u8a2d\u5b9a\u304c\u300c\u4e0a\u304b\u3089\u964d\u3063\u3066\u304f\u308b\u300d\u3060\u3051<\/h3>\n<p>\u7d4c\u55b6\u5c64\u3084\u4e0a\u53f8\u304c\u4e00\u65b9\u7684\u306bKPI\u3092\u6c7a\u3081\u3001\u73fe\u5834\u306b\u62bc\u3057\u4ed8\u3051\u308b\u30d1\u30bf\u30fc\u30f3\u3067\u3059\u3002\u73fe\u5834\u306e\u30e1\u30f3\u30d0\u30fc\u306f\u300c\u306a\u305c\u3053\u306e\u6570\u5b57\u306a\u306e\u304b\u300d\u3092\u7406\u89e3\u3057\u3066\u3044\u306a\u3044\u305f\u3081\u3001\u5f53\u4e8b\u8005\u610f\u8b58\u304c\u751f\u307e\u308c\u307e\u305b\u3093\u3002\u300c\u8a00\u308f\u308c\u305f\u304b\u3089\u8ffd\u3046\u300d\u72b6\u614b\u3067\u306f\u3001\u4e3b\u4f53\u7684\u306a\u6539\u5584\u884c\u52d5\u306f\u671f\u5f85\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<h3>3. \u6e2c\u5b9a\u3057\u306b\u304f\u3044\u30fb\u983b\u5ea6\u304c\u4f4e\u3044<\/h3>\n<p>\u6708\u306b1\u56de\u3057\u304b\u78ba\u8a8d\u3067\u304d\u306a\u3044\u6307\u6a19\u3084\u3001\u6e2c\u5b9a\u306b\u624b\u9593\u304c\u304b\u304b\u308a\u3059\u304e\u308b\u6307\u6a19\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u30b1\u30fc\u30b9\u3067\u3059\u3002KPI\u306f\u300c\u884c\u52d5\u3092\u5909\u3048\u308b\u305f\u3081\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u300d\u3068\u3057\u3066\u6a5f\u80fd\u3059\u308b\u3082\u306e\u3002\u78ba\u8a8d\u983b\u5ea6\u304c\u4f4e\u3051\u308c\u3070\u3001\u8ecc\u9053\u4fee\u6b63\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u9003\u3057\u307e\u3059\u3002<\/p>\n<h3>4. \u9054\u6210\u30fb\u672a\u9054\u6210\u306e\u632f\u308a\u8fd4\u308a\u304c\u306a\u3044<\/h3>\n<p>\u6570\u5b57\u3092\u898b\u3066\u300c\u9054\u6210\u300d\u300c\u672a\u9054\u6210\u300d\u3092\u78ba\u8a8d\u3059\u308b\u3060\u3051\u3067\u7d42\u308f\u3063\u3066\u3044\u307e\u305b\u3093\u304b\uff1f\u306a\u305c\u9054\u6210\u3067\u304d\u305f\u306e\u304b\u3001\u306a\u305c\u672a\u9054\u6210\u3060\u3063\u305f\u306e\u304b\u3001\u305d\u306e\u8981\u56e0\u5206\u6790\u3068\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3078\u306e\u63a5\u7d9a\u304c\u306a\u3051\u308c\u3070\u3001KPI\u306f\u5358\u306a\u308b\u300c\u7d50\u679c\u5831\u544a\u300d\u306b\u904e\u304e\u307e\u305b\u3093\u3002<\/p>\n<h3>5. KPI\u304c\u591a\u3059\u304e\u308b<\/h3>\n<p>\u300c\u5ff5\u306e\u305f\u3081\u300d\u3068\u8ffd\u52a0\u3057\u305f\u6307\u6a19\u304c\u7a4d\u307f\u91cd\u306a\u308a\u300110\u500b\u308220\u500b\u3082KPI\u304c\u4e26\u3093\u3067\u3044\u308b\u72b6\u614b\u3067\u3059\u3002\u4eba\u9593\u304c\u540c\u6642\u306b\u610f\u8b58\u3067\u304d\u308b\u6570\u5b57\u306b\u306f\u9650\u754c\u304c\u3042\u308a\u307e\u3059\u3002\u3059\u3079\u3066\u3092\u8ffd\u304a\u3046\u3068\u3057\u3066\u3001\u7d50\u5c40\u3069\u308c\u3082\u4e2d\u9014\u534a\u7aef\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<table>\n<tr>\n<th>\u7279\u5fb4<\/th>\n<th>\u3088\u304f\u3042\u308b\u75c7\u72b6<\/th>\n<th>\u8d77\u3053\u308b\u554f\u984c<\/th>\n<\/tr>\n<tr>\n<td>KGI\u3068\u306e\u95a2\u4fc2\u304c\u66d6\u6627<\/td>\n<td>\u300c\u306a\u3093\u3068\u306a\u304f\u91cd\u8981\u305d\u3046\u300d\u3067\u8a2d\u5b9a<\/td>\n<td>KPI\u9054\u6210\u3057\u3066\u3082KGI\u672a\u9054<\/td>\n<\/tr>\n<tr>\n<td>\u4e0a\u304b\u3089\u964d\u3063\u3066\u304f\u308b<\/td>\n<td>\u73fe\u5834\u306e\u610f\u898b\u304c\u53cd\u6620\u3055\u308c\u306a\u3044<\/td>\n<td>\u5f53\u4e8b\u8005\u610f\u8b58\u304c\u751f\u307e\u308c\u306a\u3044<\/td>\n<\/tr>\n<tr>\n<td>\u6e2c\u5b9a\u983b\u5ea6\u304c\u4f4e\u3044<\/td>\n<td>\u6708\u6b21\u30fb\u56db\u534a\u671f\u3067\u3057\u304b\u78ba\u8a8d\u3057\u306a\u3044<\/td>\n<td>\u8ecc\u9053\u4fee\u6b63\u304c\u9045\u308c\u308b<\/td>\n<\/tr>\n<tr>\n<td>\u632f\u308a\u8fd4\u308a\u304c\u306a\u3044<\/td>\n<td>\u6570\u5b57\u306e\u5831\u544a\u3067\u4f1a\u8b70\u304c\u7d42\u308f\u308b<\/td>\n<td>\u6539\u5584\u30b5\u30a4\u30af\u30eb\u304c\u56de\u3089\u306a\u3044<\/td>\n<\/tr>\n<tr>\n<td>KPI\u304c\u591a\u3059\u304e\u308b<\/td>\n<td>10\u500b\u4ee5\u4e0a\u306e\u6307\u6a19\u3092\u540c\u6642\u7ba1\u7406<\/td>\n<td>\u7126\u70b9\u304c\u307c\u3084\u3051\u308b<\/td>\n<\/tr>\n<\/table>\n<p>\u3082\u30573\u3064\u4ee5\u4e0a\u5f53\u3066\u306f\u307e\u308b\u306a\u3089\u3001KPI\u306e\u8a2d\u8a08\u30fb\u904b\u7528\u3092\u6839\u672c\u304b\u3089\u898b\u76f4\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h2>\u6210\u679c\u306b\u3064\u306a\u304c\u308bKPI\u8a2d\u8a08\u306e5\u30b9\u30c6\u30c3\u30d7<\/h2>\n<p>\u3067\u306f\u3001\u6a5f\u80fd\u3059\u308bKPI\u306f\u3069\u3046\u8a2d\u8a08\u3059\u308c\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u3067\u306f\u3001\u5b9f\u8df5\u3067\u4f7f\u3048\u308b5\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d71\uff1aKGI\uff08\u6700\u7d42\u76ee\u6a19\uff09\u3092\u660e\u78ba\u306b\u3059\u308b<\/h3>\n<p>\u3059\u3079\u3066\u306f\u3053\u3053\u304b\u3089\u59cb\u307e\u308a\u307e\u3059\u3002KGI\u3068\u306f\u3001\u6700\u7d42\u7684\u306b\u9054\u6210\u3057\u305f\u3044\u30b4\u30fc\u30eb\u306e\u3053\u3068\u3002\u300c\u58f2\u4e0a\u300d\u300c\u5229\u76ca\u300d\u300c\u5e02\u5834\u30b7\u30a7\u30a2\u300d\u300c\u9867\u5ba2\u6570\u300d\u306a\u3069\u3001\u4e8b\u696d\u306e\u6210\u529f\u3092\u6e2c\u308b\u6307\u6a19\u3067\u3059\u3002<\/p>\n<p>\u30dd\u30a4\u30f3\u30c8\u306f\u3001<strong>\u5177\u4f53\u7684\u306a\u6570\u5b57\u3068\u671f\u9650\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068<\/strong>\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u60aa\u3044\u4f8b\uff1a\u300c\u58f2\u4e0a\u3092\u4f38\u3070\u3059\u300d<\/li>\n<li>\u826f\u3044\u4f8b\uff1a\u300c\u7b2c4\u56db\u534a\u671f\u672b\u307e\u3067\u306b\u58f2\u4e0a1.2\u5104\u5186\u3092\u9054\u6210\u3059\u308b\u300d<\/li>\n<\/ul>\n<p>\u66d6\u6627\u306aKGI\u304b\u3089\u306f\u3001\u66d6\u6627\u306aKPI\u3057\u304b\u751f\u307e\u308c\u307e\u305b\u3093\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d72\uff1aKGI\u3092\u5206\u89e3\u3057\u3066CSF\uff08\u91cd\u8981\u6210\u529f\u8981\u56e0\uff09\u3092\u7279\u5b9a\u3059\u308b<\/h3>\n<p>KGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u300c\u4f55\u304c\u6210\u529f\u306e\u30ab\u30ae\u306b\u306a\u308b\u304b\u300d\u3092\u6d17\u3044\u51fa\u3057\u307e\u3059\u3002\u3053\u308c\u304cCSF\uff08Critical Success Factor\uff09\u3067\u3059\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u300c\u58f2\u4e0a1.2\u5104\u5186\u300d\u3068\u3044\u3046KGI\u3092\u5206\u89e3\u3059\u308b\u3068\uff1a<\/p>\n<ul>\n<li>\u58f2\u4e0a \uff1d \u9867\u5ba2\u6570 \u00d7 \u9867\u5ba2\u5358\u4fa1 \u00d7 \u8cfc\u5165\u983b\u5ea6<\/li>\n<\/ul>\n<p>\u3053\u306e\u4e2d\u3067\u3001\u81ea\u793e\u304c\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3067\u304d\u308b\u8981\u7d20\u306f\u3069\u308c\u304b\u3002\u73fe\u72b6\u306e\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u306f\u3069\u3053\u304b\u3002\u3053\u308c\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u6ce8\u529b\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u304c\u898b\u3048\u3066\u304d\u307e\u3059\u3002<\/p>\n<p>\u4eee\u306b\u300c\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u300d\u304c\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u306a\u3089\u3001\u305d\u3053\u304cCSF\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d73\uff1aCSF\u3092\u6570\u5024\u5316\u3057\u3066KPI\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p>CSF\u3092\u6e2c\u5b9a\u53ef\u80fd\u306a\u6570\u5024\u306b\u5909\u63db\u3057\u307e\u3059\u3002\u3053\u306e\u3068\u304d\u610f\u8b58\u3057\u305f\u3044\u306e\u304c\u3001<strong>\u300c\u5148\u884c\u6307\u6a19\u300d\u3068\u300c\u9045\u884c\u6307\u6a19\u300d\u306e\u533a\u5225<\/strong>\u3067\u3059\u3002<\/p>\n<table>\n<tr>\n<th>\u7a2e\u985e<\/th>\n<th>\u7279\u5fb4<\/th>\n<th>\u4f8b<\/th>\n<\/tr>\n<tr>\n<td>\u5148\u884c\u6307\u6a19<\/td>\n<td>\u5c06\u6765\u306e\u7d50\u679c\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u884c\u52d5\u306e\u91cf<\/td>\n<td>\u5546\u8ac7\u6570\u3001\u67b6\u96fb\u6570\u3001\u63d0\u6848\u4ef6\u6570<\/td>\n<\/tr>\n<tr>\n<td>\u9045\u884c\u6307\u6a19<\/td>\n<td>\u884c\u52d5\u306e\u7d50\u679c\u3068\u3057\u3066\u73fe\u308c\u308b\u6570\u5b57<\/td>\n<td>\u53d7\u6ce8\u6570\u3001\u58f2\u4e0a\u3001\u89e3\u7d04\u7387<\/td>\n<\/tr>\n<\/table>\n<p>KPI\u306b\u306f<strong>\u5148\u884c\u6307\u6a19\u3092\u542b\u3081\u308b\u3053\u3068\u304c\u91cd\u8981<\/strong>\u3067\u3059\u3002\u9045\u884c\u6307\u6a19\u3060\u3051\u3067\u306f\u300c\u7d50\u679c\u304c\u51fa\u3066\u304b\u3089\u6c17\u3065\u304f\u300d\u3053\u3068\u306b\u306a\u308a\u3001\u624b\u306e\u6253\u3061\u3088\u3046\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u5148\u306e\u4f8b\u3067\u3044\u3048\u3070\uff1a<\/p>\n<ul>\n<li>KGI\uff1a\u58f2\u4e0a1.2\u5104\u5186<\/li>\n<li>CSF\uff1a\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97<\/li>\n<li>KPI\uff08\u5148\u884c\u6307\u6a19\uff09\uff1a\u6708\u9593\u5546\u8ac7\u6570 40\u4ef6<\/li>\n<li>KPI\uff08\u9045\u884c\u6307\u6a19\uff09\uff1a\u6708\u9593\u65b0\u898f\u53d7\u6ce8\u6570 8\u4ef6<\/li>\n<\/ul>\n<h3>\u30b9\u30c6\u30c3\u30d74\uff1aSMART\u306e\u539f\u5247\u3067\u30c1\u30a7\u30c3\u30af\u3059\u308b<\/h3>\n<p>\u8a2d\u5b9a\u3057\u305fKPI\u304c\u9069\u5207\u304b\u3069\u3046\u304b\u3001\u4ee5\u4e0b\u306e5\u3064\u306e\u89b3\u70b9\u3067\u691c\u8a3c\u3057\u307e\u3059\u3002<\/p>\n<table>\n<tr>\n<th>\u8981\u7d20<\/th>\n<th>\u610f\u5473<\/th>\n<th>\u30c1\u30a7\u30c3\u30af\u30dd\u30a4\u30f3\u30c8<\/th>\n<\/tr>\n<tr>\n<td>Specific\uff08\u5177\u4f53\u7684\uff09<\/td>\n<td>\u4f55\u3092\u6e2c\u308b\u304b\u660e\u78ba\u304b<\/td>\n<td>\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u308b\u300d\u2192\u300cNPS\u30b9\u30b3\u30a2\u300d\u306a\u3069\u6570\u5024\u5316<\/td>\n<\/tr>\n<tr>\n<td>Measurable\uff08\u6e2c\u5b9a\u53ef\u80fd\uff09<\/td>\n<td>\u5ba2\u89b3\u7684\u306b\u6e2c\u308c\u308b\u304b<\/td>\n<td>\u8ab0\u304c\u6e2c\u3063\u3066\u3082\u540c\u3058\u7d50\u679c\u306b\u306a\u308b\u304b<\/td>\n<\/tr>\n<tr>\n<td>Achievable\uff08\u9054\u6210\u53ef\u80fd\uff09<\/td>\n<td>\u73fe\u5b9f\u7684\u306a\u76ee\u6a19\u304b<\/td>\n<td>\u904e\u53bb\u5b9f\u7e3e\u3084\u5e02\u5834\u74b0\u5883\u304b\u3089\u59a5\u5f53\u304b<\/td>\n<\/tr>\n<tr>\n<td>Relevant\uff08\u95a2\u9023\u6027\uff09<\/td>\n<td>KGI\u306b\u8ca2\u732e\u3059\u308b\u304b<\/td>\n<td>\u56e0\u679c\u95a2\u4fc2\u304c\u3042\u308b\u304b<\/td>\n<\/tr>\n<tr>\n<td>Time-bound\uff08\u671f\u9650\uff09<\/td>\n<td>\u3044\u3064\u307e\u3067\u306b\u9054\u6210\u304b<\/td>\n<td>\u9031\u6b21\u30fb\u6708\u6b21\u30fb\u56db\u534a\u671f\u306a\u3069<\/td>\n<\/tr>\n<\/table>\n<p>\u7279\u306b\u300cAchievable\u300d\u306f\u96e3\u3057\u3044\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u7c21\u5358\u3059\u304e\u308c\u3070\u6210\u9577\u304c\u306a\u304f\u3001\u96e3\u3057\u3059\u304e\u308c\u3070\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u4e0b\u304c\u308a\u307e\u3059\u3002\u76ee\u5b89\u3068\u3057\u3066\u3001<strong>\u300c70\u301c80%\u306e\u78ba\u7387\u3067\u9054\u6210\u3067\u304d\u308b\u300d<\/strong>\u30ec\u30d9\u30eb\u304c\u9069\u5207\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3>\u30b9\u30c6\u30c3\u30d75\uff1aKPI\u306e\u6570\u3092\u7d5e\u308a\u8fbc\u3080<\/h3>\n<p>\u6700\u5f8c\u306b\u3001\u672c\u5f53\u306b\u91cd\u8981\u306aKPI\u3060\u3051\u306b\u7d5e\u308a\u307e\u3059\u3002<\/p>\n<p>\u7406\u60f3\u306f<strong>3\u301c5\u500b<\/strong>\u3002\u3069\u3046\u3057\u3066\u3082\u591a\u304f\u306a\u308b\u5834\u5408\u306f\u3001\u300c\u6700\u91cd\u8981KPI\uff08North Star Metric\uff09\u300d\u30921\u3064\u6c7a\u3081\u3001\u305d\u308c\u3092\u88dc\u5b8c\u3059\u308b\u30b5\u30d6KPI\u3068\u3044\u3046\u968e\u5c64\u69cb\u9020\u306b\u3057\u307e\u3059\u3002<\/p>\n<p>\u3059\u3079\u3066\u306eKPI\u3092\u540c\u3058\u91cd\u307f\u3067\u6271\u3046\u3068\u3001\u30c1\u30fc\u30e0\u306f\u300c\u4f55\u3092\u512a\u5148\u3059\u308c\u3070\u3044\u3044\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u72b6\u614b\u306b\u9665\u308a\u307e\u3059\u3002\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u308b\u3053\u3068\u304c\u3001\u96c6\u4e2d\u529b\u3092\u751f\u3080\u306e\u3067\u3059\u3002<\/p>\n<h2>\u30c1\u30fc\u30e0\u5168\u54e1\u304cKPI\u3092\u300c\u81ea\u5206\u3054\u3068\u300d\u306b\u3059\u308b\u904b\u7528\u8853<\/h2>\n<p>\u3069\u308c\u3060\u3051\u5b8c\u74a7\u306aKPI\u3092\u8a2d\u8a08\u3057\u3066\u3082\u3001\u904b\u7528\u304c\u6a5f\u80fd\u3057\u306a\u3051\u308c\u3070\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u3053\u3053\u3067\u306f\u3001KPI\u3092\u300c\u751f\u304d\u305f\u6570\u5b57\u300d\u306b\u3059\u308b\u305f\u3081\u306e\u904b\u7528\u8853\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3>KPI\u3092\u300c\u898b\u3048\u308b\u5316\u300d\u3059\u308b\u4ed5\u7d44\u307f\u3092\u3064\u304f\u308b<\/h3>\n<p>KPI\u306f\u96a0\u3057\u3066\u304a\u304f\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u30c1\u30fc\u30e0\u5168\u54e1\u304c\u3044\u3064\u3067\u3082\u78ba\u8a8d\u3067\u304d\u308b\u72b6\u614b\u306b\u3059\u308b\u3053\u3068\u304c\u5927\u524d\u63d0\u3067\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306a\u65b9\u6cd5\u3068\u3057\u3066\u306f\uff1a<\/p>\n<ul>\n<li>\u30aa\u30d5\u30a3\u30b9\u306e\u30e2\u30cb\u30bf\u30fc\u306b\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u5e38\u6642\u8868\u793a<\/li>\n<li>Slack\u3084\u30c1\u30e3\u30c3\u30c8\u30c4\u30fc\u30eb\u306b\u81ea\u52d5\u3067\u9032\u6357\u3092\u901a\u77e5<\/li>\n<li>\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3092\u5168\u54e1\u306b\u5171\u6709\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u66f4\u65b0<\/li>\n<\/ul>\n<p>\u3042\u308b\u55b6\u696d\u30c1\u30fc\u30e0\u3067\u306f\u3001\u30db\u30ef\u30a4\u30c8\u30dc\u30fc\u30c9\u306b\u300c\u4eca\u6708\u306e\u5546\u8ac7\u6570\u300d\u300c\u53d7\u6ce8\u6570\u300d\u3092\u6bce\u65e5\u624b\u66f8\u304d\u3067\u66f4\u65b0\u3059\u308b\u904b\u7528\u3092\u7d9a\u3051\u305f\u7d50\u679c\u3001\u30e1\u30f3\u30d0\u30fc\u9593\u3067\u81ea\u7136\u3068\u6570\u5b57\u306e\u4f1a\u8a71\u304c\u5897\u3048\u3001\u9054\u6210\u7387\u304c23%\u5411\u4e0a\u3057\u305f\u3068\u3044\u3046\u4e8b\u4f8b\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30ed\u30fc\u30c6\u30af\u3067\u3082\u69cb\u3044\u307e\u305b\u3093\u3002\u91cd\u8981\u306a\u306e\u306f\u300c\u6bce\u65e5\u76ee\u306b\u5165\u308b\u300d\u72b6\u614b\u3092\u3064\u304f\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<h3>\u9031\u6b21\u306e\u300c15\u5206KPI\u30c1\u30a7\u30c3\u30af\u300d\u3092\u7fd2\u6163\u306b\u3059\u308b<\/h3>\n<p>\u6708\u306b1\u56de\u306e\u632f\u308a\u8fd4\u308a\u3067\u306f\u9045\u3059\u304e\u307e\u3059\u3002\u6700\u4f4e\u3067\u3082\u90311\u56de\u3001\u3067\u304d\u308c\u3070\u6bce\u65e5\u3001KPI\u306e\u9032\u6357\u3092\u78ba\u8a8d\u3059\u308b\u7fd2\u6163\u3092\u8a2d\u3051\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u304a\u3059\u3059\u3081\u306f\u3001<strong>\u9031\u6b21\u306e15\u5206\u30df\u30fc\u30c6\u30a3\u30f3\u30b0<\/strong>\u3067\u3059\u3002\u5f62\u5f0f\u5f35\u3063\u305f\u4f1a\u8b70\u3067\u306f\u306a\u304f\u3001\u7acb\u3063\u305f\u307e\u307e\u3067\u3082\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u3082\u69cb\u3044\u307e\u305b\u3093\u3002<\/p>\n<p>\u30c1\u30a7\u30c3\u30af\u9805\u76ee\u306f\u30b7\u30f3\u30d7\u30eb\u306b3\u3064\u3060\u3051\uff1a<\/p>\n<ol>\n<li>\u4eca\u9031\u306eKPI\u9032\u6357\u306f\u8a08\u753b\u3069\u304a\u308a\u304b\uff1f<\/li>\n<li>\u8a08\u753b\u3068\u30ba\u30ec\u304c\u3042\u308b\u306a\u3089\u3001\u539f\u56e0\u306f\u4f55\u304b\uff1f<\/li>\n<li>\u6765\u9031\u3001\u4f55\u3092\u5909\u3048\u308b\u304b\uff1f<\/li>\n<\/ol>\n<p>\u3053\u306e3\u3064\u309215\u5206\u3067\u56de\u3059\u3060\u3051\u3067\u3001\u8ecc\u9053\u4fee\u6b63\u306e\u30b9\u30d4\u30fc\u30c9\u304c\u683c\u6bb5\u306b\u4e0a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3>\u300c\u9054\u6210\u300d\u3060\u3051\u3067\u306a\u304f\u300c\u672a\u9054\u300d\u3092\u8cac\u3081\u306a\u3044\u6587\u5316\u3092\u3064\u304f\u308b<\/h3>\n<p>KPI\u672a\u9054\u6210\u306e\u3068\u304d\u3001\u3064\u3044\u300c\u306a\u305c\u3067\u304d\u306a\u304b\u3063\u305f\u306e\u304b\u300d\u3068\u8cac\u3081\u305f\u304f\u306a\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u305d\u308c\u3092\u3084\u308b\u3068\u3001\u30e1\u30f3\u30d0\u30fc\u306f\u6570\u5b57\u3092\u96a0\u3059\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u5831\u544a\u304c\u9045\u308c\u3001\u554f\u984c\u304c\u5927\u304d\u304f\u306a\u3063\u3066\u304b\u3089\u767a\u899a\u3059\u308b\u2014\u2014\u6700\u60aa\u306e\u30d1\u30bf\u30fc\u30f3\u3067\u3059\u3002<\/p>\n<p>\u91cd\u8981\u306a\u306e\u306f\u3001<strong>\u672a\u9054\u6210\u3092\u300c\u5b66\u3073\u306e\u6750\u6599\u300d\u3068\u3057\u3066\u6271\u3046\u3053\u3068<\/strong>\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u300c\u306a\u305c\u9054\u6210\u3067\u304d\u306a\u304b\u3063\u305f\u304b\u300d\u3067\u306f\u306a\u304f\u300c\u4f55\u304c\u969c\u5bb3\u306b\u306a\u3063\u305f\u304b\u300d\u3092\u805e\u304f<\/li>\n<li>\u300c\u8ab0\u306e\u8cac\u4efb\u304b\u300d\u3067\u306f\u306a\u304f\u300c\u3069\u3046\u3059\u308c\u3070\u89e3\u6c7a\u3067\u304d\u308b\u304b\u300d\u3092\u8b70\u8ad6\u3059\u308b<\/li>\n<li>\u672a\u9054\u6210\u3067\u3082\u3001\u6311\u6226\u3057\u305f\u30d7\u30ed\u30bb\u30b9\u3092\u8a55\u4fa1\u3059\u308b<\/li>\n<\/ul>\n<p>\u5fc3\u7406\u7684\u5b89\u5168\u6027\u304c\u78ba\u4fdd\u3055\u308c\u3066\u306f\u3058\u3081\u3066\u3001\u6b63\u78ba\u306a\u6570\u5b57\u304c\u4e0a\u304c\u3063\u3066\u304f\u308b\u306e\u3067\u3059\u3002<\/p>\n<h3>KPI\u3068\u65e5\u5e38\u696d\u52d9\u3092\u63a5\u7d9a\u3059\u308b<\/h3>\n<p>KPI\u304c\u300c\u7279\u5225\u306a\u6570\u5b57\u300d\u306b\u306a\u3063\u3066\u3044\u307e\u305b\u3093\u304b\uff1f<\/p>\n<p>\u672c\u6765\u3001KPI\u306f\u65e5\u3005\u306e\u884c\u52d5\u306e\u7a4d\u307f\u91cd\u306d\u3067\u52d5\u304f\u3082\u306e\u3067\u3059\u3002\u30e1\u30f3\u30d0\u30fc\u4e00\u4eba\u3072\u3068\u308a\u306e\u696d\u52d9\u3068\u3001KPI\u304c\u3069\u3046\u3064\u306a\u304c\u3063\u3066\u3044\u308b\u304b\u3092\u660e\u78ba\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u30c1\u30fc\u30e0\u5168\u4f53\u306eKPI\u304c\u300c\u6708\u9593\u5546\u8ac7\u6570 40\u4ef6\u300d\u306a\u3089\uff1a<\/p>\n<ul>\n<li>A\u3055\u3093\uff1a\u90315\u4ef6\u306e\u5546\u8ac7\u8a2d\u5b9a \u2192 \u670820\u4ef6<\/li>\n<li>B\u3055\u3093\uff1a\u90313\u4ef6\u306e\u5546\u8ac7\u8a2d\u5b9a \u2192 \u670812\u4ef6<\/li>\n<li>C\u3055\u3093\uff1a\u90312\u4ef6\u306e\u5546\u8ac7\u8a2d\u5b9a \u2192 \u67088\u4ef6<\/li>\n<\/ul>\n<p>\u3053\u306e\u3088\u3046\u306b<strong>\u500b\u4eba\u30ec\u30d9\u30eb\u306e\u884c\u52d5\u76ee\u6a19\u306b\u843d\u3068\u3057\u8fbc\u3080<\/strong>\u3053\u3068\u3067\u3001\u300c\u81ea\u5206\u304c\u4f55\u3092\u3059\u308c\u3070KPI\u306b\u8ca2\u732e\u3067\u304d\u308b\u304b\u300d\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h2>KPI\u8a2d\u8a08\u30fb\u904b\u7528\u3067\u3088\u304f\u3042\u308b\u5931\u6557\u3068\u5bfe\u51e6\u6cd5<\/h2>\n<p>\u3053\u3053\u3067\u306f\u3001\u5b9f\u969b\u306e\u73fe\u5834\u3067\u3088\u304f\u8d77\u3053\u308b\u5931\u6557\u30d1\u30bf\u30fc\u30f3\u3068\u3001\u305d\u306e\u5bfe\u51e6\u6cd5\u3092\u5177\u4f53\u7684\u306b\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u5931\u65571\uff1aKPI\u3092\u9054\u6210\u3057\u305f\u306e\u306b\u3001\u696d\u7e3e\u304c\u4e0a\u304c\u3089\u306a\u3044<\/h3>\n<p><strong>\u539f\u56e0<\/strong>\uff1aKPI\u3068KGI\u306e\u56e0\u679c\u95a2\u4fc2\u304c\u5f31\u3044\u3001\u307e\u305f\u306f\u9014\u4e2d\u3067\u5e02\u5834\u74b0\u5883\u304c\u5909\u308f\u3063\u305f<\/p>\n<p><strong>\u5bfe\u51e6\u6cd5<\/strong>\uff1a\u56db\u534a\u671f\u3054\u3068\u306bKPI\u306e\u59a5\u5f53\u6027\u3092\u691c\u8a3c\u3059\u308b\u3002\u300c\u3053\u306eKPI\u3092\u9054\u6210\u3059\u308c\u3070\u3001\u672c\u5f53\u306bKGI\u306b\u8fd1\u3065\u304f\u304b\uff1f\u300d\u3092\u5b9a\u671f\u7684\u306b\u554f\u3044\u76f4\u3059\u3002\u5fc5\u8981\u306a\u3089\u3001KPI\u81ea\u4f53\u3092\u898b\u76f4\u3059\u52c7\u6c17\u3092\u6301\u3064\u3002<\/p>\n<h3>\u5931\u65572\uff1aKPI\u306e\u305f\u3081\u306e\u4ed5\u4e8b\u304c\u5897\u3048\u3001\u672c\u8cea\u7684\u306a\u696d\u52d9\u304c\u758e\u304b\u306b\u306a\u308b<\/h3>\n<p><strong>\u539f\u56e0<\/strong>\uff1aKPI\u304c\u624b\u6bb5\u3067\u306f\u306a\u304f\u76ee\u7684\u5316\u3057\u3066\u3044\u308b<\/p>\n<p><strong>\u5bfe\u51e6\u6cd5<\/strong>\uff1aKPI\u306f\u300c\u6210\u679c\u3092\u6e2c\u308b\u3082\u306e\u3055\u3057\u300d\u3067\u3042\u308a\u3001\u300c\u6210\u679c\u305d\u306e\u3082\u306e\u300d\u3067\u306f\u306a\u3044\u3053\u3068\u3092\u7e70\u308a\u8fd4\u3057\u4f1d\u3048\u308b\u3002\u6570\u5b57\u306e\u88cf\u306b\u3042\u308b\u9867\u5ba2\u4fa1\u5024\u3084\u4e8b\u696d\u30a4\u30f3\u30d1\u30af\u30c8\u3092\u5e38\u306b\u610f\u8b58\u3055\u305b\u308b\u3002<\/p>\n<h3>\u5931\u65573\uff1a\u6570\u5b57\u3092\u300c\u76db\u308b\u300d\u30e1\u30f3\u30d0\u30fc\u304c\u51fa\u3066\u304f\u308b<\/h3>\n<p><strong>\u539f\u56e0<\/strong>\uff1a\u9054\u6210\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u304c\u5f37\u3059\u304e\u308b\u3001\u307e\u305f\u306f\u672a\u9054\u6210\u6642\u306e\u8a55\u4fa1\u304c\u53b3\u3057\u3059\u304e\u308b<\/p>\n<p><strong>\u5bfe\u51e6\u6cd5<\/strong>\uff1a\u8a55\u4fa1\u5236\u5ea6\u3092\u898b\u76f4\u3059\u3002KPI\u9054\u6210\u3060\u3051\u3067\u306a\u304f\u3001\u30d7\u30ed\u30bb\u30b9\u3084\u884c\u52d5\u306e\u8cea\u3082\u8a55\u4fa1\u5bfe\u8c61\u306b\u542b\u3081\u308b\u3002\u307e\u305f\u3001\u30c7\u30fc\u30bf\u306e\u53d6\u5f97\u65b9\u6cd5\u3092\u81ea\u52d5\u5316\u3057\u3001\u624b\u52d5\u5165\u529b\u306e\u4f59\u5730\u3092\u6e1b\u3089\u3059\u306e\u3082\u6709\u52b9\u3002<\/p>\n<h3>\u5931\u65574\uff1a\u9014\u4e2d\u3067\u8ab0\u3082KPI\u3092\u898b\u306a\u304f\u306a\u308b<\/h3>\n<p><strong>\u539f\u56e0<\/strong>\uff1a\u898b\u3048\u308b\u5316\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u3001\u307e\u305f\u306f\u9054\u6210\u3057\u3066\u3082\u79f0\u8cdb\u304c\u306a\u3044<\/p>\n<p><strong>\u5bfe\u51e6\u6cd5<\/strong>\uff1a\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3084\u30c1\u30e3\u30c3\u30c8\u901a\u77e5\u3067\u300c\u5acc\u3067\u3082\u76ee\u306b\u5165\u308b\u300d\u72b6\u614b\u3092\u3064\u304f\u308b\u3002\u9054\u6210\u6642\u306b\u306f\u5c0f\u3055\u304f\u3066\u3082\u79f0\u8cdb\u3059\u308b\u4ed5\u7d44\u307f\uff08Slack\u306e\u30b9\u30bf\u30f3\u30d7\u3001\u671d\u4f1a\u3067\u306e\u4e00\u8a00\u306a\u3069\uff09\u3092\u8a2d\u3051\u308b\u3002<\/p>\n<table>\n<tr>\n<th>\u5931\u6557\u30d1\u30bf\u30fc\u30f3<\/th>\n<th>\u4e3b\u306a\u539f\u56e0<\/th>\n<th>\u5bfe\u51e6\u6cd5<\/th>\n<\/tr>\n<tr>\n<td>KPI\u9054\u6210\u3057\u3066\u3082\u696d\u7e3e\u4e0a\u304c\u3089\u306a\u3044<\/td>\n<td>\u56e0\u679c\u95a2\u4fc2\u306e\u6b20\u5982<\/td>\n<td>\u56db\u534a\u671f\u3054\u3068\u306b\u59a5\u5f53\u6027\u3092\u691c\u8a3c<\/td>\n<\/tr>\n<tr>\n<td>KPI\u306e\u305f\u3081\u306e\u4ed5\u4e8b\u304c\u5897\u3048\u308b<\/td>\n<td>\u624b\u6bb5\u306e\u76ee\u7684\u5316<\/td>\n<td>\u9867\u5ba2\u4fa1\u5024\u3068\u306e\u63a5\u7d9a\u3092\u610f\u8b58<\/td>\n<\/tr>\n<tr>\n<td>\u6570\u5b57\u3092\u76db\u308b<\/td>\n<td>\u904e\u5ea6\u306a\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc<\/td>\n<td>\u30d7\u30ed\u30bb\u30b9\u8a55\u4fa1\u306e\u5c0e\u5165\u3001\u30c7\u30fc\u30bf\u81ea\u52d5\u5316<\/td>\n<\/tr>\n<tr>\n<td>\u8ab0\u3082\u898b\u306a\u304f\u306a\u308b<\/td>\n<td>\u898b\u3048\u308b\u5316\u30fb\u79f0\u8cdb\u306e\u6b20\u5982<\/td>\n<td>\u5e38\u6642\u8868\u793a\u3068\u9054\u6210\u6642\u306e\u79f0\u8cdb<\/td>\n<\/tr>\n<\/table>\n<h2>\u3010\u4e8b\u4f8b\u3011KPI\u904b\u7528\u3092\u6539\u5584\u3057\u3066\u6210\u679c\u3092\u51fa\u3057\u305f\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u8a71<\/h2>\n<p>\u3053\u3053\u3067\u3001\u3042\u308b\u4e2d\u5805\u4f01\u696d\u306e\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>Before\uff1a\u5f62\u9ab8\u5316\u3057\u305fKPI\u7ba1\u7406<\/h3>\n<p>\u3053\u306e\u30c1\u30fc\u30e0\u3067\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u72b6\u614b\u304c\u7d9a\u3044\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>KPI\u306f\u300c\u58f2\u4e0a\u300d\u300c\u7c97\u5229\u300d\u300c\u65b0\u898f\u9867\u5ba2\u6570\u300d\u306e3\u3064<\/li>\n<li>\u6708\u672b\u306b\u7d50\u679c\u3092\u96c6\u8a08\u3057\u3001\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u5831\u544a\u3059\u308b\u3060\u3051<\/li>\n<li>\u30e1\u30f3\u30d0\u30fc\u306f\u81ea\u5206\u306e\u6570\u5b57\u3092\u628a\u63e1\u3057\u3066\u3044\u306a\u3044\u4eba\u3082\u3044\u305f<\/li>\n<li>\u672a\u9054\u6210\u304c\u7d9a\u304f\u3068\u3001\u4f1a\u8b70\u306e\u7a7a\u6c17\u304c\u91cd\u304f\u306a\u308b<\/li>\n<\/ul>\n<p>\u7d50\u679c\u3001\u58f2\u4e0a\u76ee\u6a19\u306e\u9054\u6210\u7387\u306f60%\u53f0\u3092\u63a8\u79fb\u3002\u30e1\u30f3\u30d0\u30fc\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3082\u4f4e\u4e0b\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n<h3>\u6539\u5584\u3067\u53d6\u308a\u7d44\u3093\u3060\u3053\u3068<\/h3>\n<p>\u65b0\u4efb\u306e\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u7740\u4efb\u3057\u3001\u4ee5\u4e0b\u306e\u6539\u5584\u3092\u5b9f\u65bd\u3057\u307e\u3057\u305f\u3002<\/p>\n<ol>\n<li><strong>KPI\u306e\u898b\u76f4\u3057<\/strong>\uff1a\u9045\u884c\u6307\u6a19\uff08\u58f2\u4e0a\u30fb\u7c97\u5229\uff09\u306b\u52a0\u3048\u3001\u5148\u884c\u6307\u6a19\uff08\u9031\u6b21\u5546\u8ac7\u6570\u30fb\u63d0\u6848\u4ef6\u6570\uff09\u3092\u8ffd\u52a0<\/li>\n<li><strong>\u500b\u4eba\u3078\u306e\u5206\u89e3<\/strong>\uff1a\u30c1\u30fc\u30e0KPI\u3092\u500b\u4eba\u30ec\u30d9\u30eb\u306e\u9031\u6b21\u884c\u52d5\u76ee\u6a19\u306b\u843d\u3068\u3057\u8fbc\u307f<\/li>\n<li><strong>\u6bce\u903115\u5206\u306e\u9032\u6357\u30df\u30fc\u30c6\u30a3\u30f3\u30b0<\/strong>\uff1a\u6570\u5b57\u306e\u78ba\u8a8d\u3068\u3001\u969c\u5bb3\u306e\u5171\u6709\u306b\u7279\u5316<\/li>\n<li><strong>\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u5c0e\u5165<\/strong>\uff1aGoogle\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3067\u5168\u54e1\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u6570\u5b57\u3092\u78ba\u8a8d\u3067\u304d\u308b\u72b6\u614b\u306b<\/li>\n<li><strong>\u9054\u6210\u6642\u306e\u79f0\u8cdb<\/strong>\uff1aSlack\u306b\u5c02\u7528\u30c1\u30e3\u30f3\u30cd\u30eb\u3092\u3064\u304f\u308a\u3001\u76ee\u6a19\u9054\u6210\u3057\u305f\u3089\u5373\u5ea7\u306b\u5171\u6709\u30fb\u79f0\u8cdb<\/li>\n<\/ol>\n<h3>After\uff1a\u9054\u6210\u738785%\u3078\u5411\u4e0a<\/h3>\n<p>3\u30f6\u6708\u5f8c\u3001\u5909\u5316\u304c\u73fe\u308c\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u58f2\u4e0a\u76ee\u6a19\u306e\u9054\u6210\u7387\u304c60%\u53f0\u304b\u308985%\u306b\u5411\u4e0a<\/li>\n<li>\u30e1\u30f3\u30d0\u30fc\u81ea\u8eab\u304c\u300c\u4eca\u9031\u3042\u3068\u4f55\u4ef6\u5546\u8ac7\u3092\u5165\u308c\u308c\u3070\u9054\u6210\u304b\u300d\u3092\u628a\u63e1\u3059\u308b\u3088\u3046\u306b\u306a\u3063\u305f<\/li>\n<li>\u672a\u9054\u6210\u306e\u3068\u304d\u3082\u300c\u4f55\u304c\u969c\u5bb3\u3060\u3063\u305f\u304b\u300d\u3092\u7387\u76f4\u306b\u8a71\u305b\u308b\u96f0\u56f2\u6c17\u306b<\/li>\n<\/ul>\n<p>\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3053\u3046\u632f\u308a\u8fd4\u308a\u307e\u3059\u3002\u300c\u7279\u5225\u306a\u3053\u3068\u306f\u3057\u3066\u3044\u306a\u3044\u3002KPI\u3092\u898b\u3048\u308b\u5316\u3057\u3001\u9031\u6b21\u3067\u632f\u308a\u8fd4\u308a\u3001\u9054\u6210\u3092\u79f0\u8cdb\u3059\u308b\u3002\u3053\u306e3\u3064\u3092\u611a\u76f4\u306b\u7d9a\u3051\u305f\u3060\u3051\u3067\u3059\u300d\u3002<\/p>\n<p>\u5f53\u305f\u308a\u524d\u306e\u3053\u3068\u3092\u3001\u5f53\u305f\u308a\u524d\u306b\u3084\u308b\u3002\u3053\u308c\u304cKPI\u904b\u7528\u306e\u672c\u8cea\u306a\u306e\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<h2>\u307e\u3068\u3081\uff1a\u660e\u65e5\u304b\u3089\u59cb\u3081\u308b3\u3064\u306e\u30a2\u30af\u30b7\u30e7\u30f3<\/h2>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001KPI\u304c\u300c\u305f\u3060\u306e\u6570\u5b57\u300d\u3067\u7d42\u308f\u308b\u7d44\u7e54\u306e\u554f\u984c\u70b9\u3068\u3001\u6210\u679c\u306b\u3064\u306a\u304c\u308b\u8a2d\u8a08\u30fb\u904b\u7528\u306e\u65b9\u6cd5\u3092\u89e3\u8aac\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u6700\u5f8c\u306b\u3001\u660e\u65e5\u304b\u3089\u5b9f\u8df5\u3067\u304d\u308b3\u3064\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\n<h3>\u30a2\u30af\u30b7\u30e7\u30f31\uff1a\u73fe\u5728\u306eKPI\u3092\u300c5\u3064\u306e\u843d\u3068\u3057\u7a74\u300d\u3067\u30c1\u30a7\u30c3\u30af\u3059\u308b<\/h3>\n<p>\u8a18\u4e8b\u5192\u982d\u3067\u7d39\u4ecb\u3057\u305f\u300cKPI\u304c\u6a5f\u80fd\u3057\u306a\u3044\u7d44\u7e54\u306e5\u3064\u306e\u7279\u5fb4\u300d\u306b\u3001\u81ea\u5206\u306e\u30c1\u30fc\u30e0\u304c\u5f53\u3066\u306f\u307e\u3063\u3066\u3044\u306a\u3044\u304b\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u30023\u3064\u4ee5\u4e0a\u8a72\u5f53\u3059\u308b\u306a\u3089\u3001\u8a2d\u8a08\u304b\u3089\u898b\u76f4\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3>\u30a2\u30af\u30b7\u30e7\u30f32\uff1aKPI\u306b\u300c\u5148\u884c\u6307\u6a19\u300d\u3092\u8ffd\u52a0\u3059\u308b<\/h3>\n<p>\u73fe\u5728\u306eKPI\u304c\u300c\u58f2\u4e0a\u300d\u300c\u5229\u76ca\u300d\u300c\u9867\u5ba2\u6570\u300d\u306a\u3069\u9045\u884c\u6307\u6a19\u3060\u3051\u306a\u3089\u3001\u5148\u884c\u6307\u6a19\u30921\u3064\u8ffd\u52a0\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u300c\u5546\u8ac7\u6570\u300d\u300c\u67b6\u96fb\u6570\u300d\u300c\u63d0\u6848\u4ef6\u6570\u300d\u306a\u3069\u3001\u65e5\u3005\u306e\u884c\u52d5\u3067\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3067\u304d\u308b\u6570\u5b57\u3067\u3059\u3002\u3053\u308c\u3060\u3051\u3067\u3001\u8ecc\u9053\u4fee\u6b63\u306e\u30b9\u30d4\u30fc\u30c9\u304c\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n<h3>\u30a2\u30af\u30b7\u30e7\u30f33\uff1a\u9031\u6b2115\u5206\u306eKPI\u30c1\u30a7\u30c3\u30af\u3092\u59cb\u3081\u308b<\/h3>\n<p>\u6765\u9031\u304b\u3089\u3001\u9031\u306b1\u56de\u30fb15\u5206\u306eKPI\u9032\u6357\u78ba\u8a8d\u3092\u7fd2\u6163\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u300c\u9032\u6357\u300d\u300c\u539f\u56e0\u300d\u300c\u6765\u9031\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u300d\u306e3\u70b9\u3060\u3051\u3092\u78ba\u8a8d\u3059\u308b\u3002\u307e\u305a\u306f4\u9031\u9593\u3001\u7d9a\u3051\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>KPI\u306f\u3001\u8a2d\u5b9a\u3057\u305f\u77ac\u9593\u304c\u30b4\u30fc\u30eb\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u904b\u7528\u3057\u3001\u632f\u308a\u8fd4\u308a\u3001\u6539\u5584\u3092\u7d9a\u3051\u3066\u306f\u3058\u3081\u3066\u3001\u6210\u679c\u306b\u3064\u306a\u304c\u308b\u300c\u751f\u304d\u305f\u6570\u5b57\u300d\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u8a18\u4e8b\u304c\u3001\u3042\u306a\u305f\u306e\u30c1\u30fc\u30e0\u306eKPI\u904b\u7528\u3092\u898b\u76f4\u3059\u304d\u3063\u304b\u3051\u306b\u306a\u308c\u3070\u5e78\u3044\u3067\u3059\u3002<\/p>\n<h2>\u53c2\u8003<\/h2>\n<ul>\n<li>Parmenter, David. &#8220;Key Performance Indicators: Developing, Implementing, and Using Winning KPIs.&#8221; Wiley.<\/li>\n<li>Kaplan, Robert S., and Norton, David P. &#8220;The Balanced Scorecard: Translating Strategy into Action.&#8221; Harvard Business School Press.<\/li>\n<li>Doerr, John. &#8220;Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs.&#8221; Portfolio.<\/li>\n<\/ul>\n<p style=\"font-size:12px;color:#999;margin-top:40px;\">Photo by <a href=\"https:\/\/unsplash.com\/@brett_jordan?utm_source=shiba_manager&#038;utm_medium=referral\" target=\"_blank\">Brett Jordan<\/a> on <a href=\"https:\/\/unsplash.com\/?utm_source=shiba_manager&#038;utm_medium=referral\" target=\"_blank\">Unsplash<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u300cKPI\u3092\u8a2d\u5b9a\u3057\u305f\u306e\u306b\u3001\u8ab0\u3082\u898b\u3066\u3044\u306a\u3044\u300d\u300c\u6570\u5b57\u306f\u8ffd\u3063\u3066\u3044\u308b\u306e\u306b\u3001\u6210\u679c\u306b\u7d50\u3073\u3064\u304b\u306a\u3044\u300d\u2014\u2014\u305d\u3093\u306a\u60a9\u307f\u3092\u62b1\u3048\u3066\u3044\u307e\u305b\u3093\u304b\uff1f KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u306f\u3001\u76ee\u6a19\u9054\u6210\u306e\u9032\u6357\u3092\u6e2c\u308b\u5f37\u529b\u306a\u30c4\u30fc\u30eb\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u591a\u304f\u306e\u7d44\u7e54\u3067\u300c\u8a2d\u5b9a\u3057\u305f\u3060 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":57,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_xw_keep_modified_date":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-58","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kpi-management"],"xw_count_pv":"12","_links":{"self":[{"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/posts\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":0,"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/posts\/58\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/media\/57"}],"wp:attachment":[{"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/media?parent=58"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/categories?post=58"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shimaken.com\/shiba\/wp-json\/wp\/v2\/tags?post=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}